What is split payment ?
Split payment is a very useful feature when you are working with producers and selling their events for them. The feature will allow to have, at the payment step, a split between the amount of money that goes on the producer account and the amount of money that goes to your account. From Gabelhorn V2, you can have a different merchant at product
Setup to use split payment
1/ add merchant id + SHA key field on product >> tab parameter
2/ add merchant id + SHA key field on point of sales >> tab parameter
How is SecuTix processing the sales with the split payment feature active ?
- Merchant id at point of sales level = merchant id A (corresponds to fees going to the distributor)
- Merchant id at product level = merchant id B (corresponds to the ticket price, fee excluded going to the producer)
- When a payment happens the following rule is processed within the sales engine
- Separate the amount that is a fee (depending on the fee setup of the sales channel) and separate the amount that is the ticket price.
- If there is a merchant id set a product level then :
- Pay the fee(s) amount to the merchant id A – The total amount (that corresponds to the sum of all fees
- Pay the ticket price amount to the merchant id B
- If there is no merchand id defined a product level then
- Pay the whole amount to the merchant id A
Fees above correspond to all types of fees (overheads, simple (charges) and shipment fees).
This new configuration opens a lot of new possible combinations. Let's dig a bit more into the details of the processing to understand in which cases we have 2 transactions (split payment) and in which cases we have only transaction.
We have 2 transactions created in the following cases :
In all other cases we have 1 transaction created, with one transaction the money always goes to the ePayment merchant ID regardless the other setup that has been done.
When there is no split payment setup only 1 transaction is created and all the money goes to the ePayment merchant ID
When a split payment is happening we have 2 transactions, with an amount going to merchant ID A and an amount going to merchant ID B
Requirement and Limitations with split payment
- Payment service provider must be Ingenico NPS
- Country Argentina
- All producut Product families are supported
- This feature doesn't work with multiple payment meaning that Vouchers and Promo codes are not supported.
- Refund of split operations cannot be processed from SecuTix. The refund operation must be done in the Payment service provider user interface.