Simplified interactions for the online sales seat map
We've modified two of the existing features in the online seat map, primarily with a view to improving the user experience. The comparison step, available when selecting a block in the first step of seat selection, is now optional. Another simplification is that the rate modification of a selected seat no longer requires explicit confirmation from the user by pressing an update button.
Optional comparison
In certain cases, simplification of the customer journey is a priority. We've added a new option enabling the comparison blocks to be made optional in the logical configuration screens. This can be configured in the logical configuration visualisation options, and is applied only when a visualisation (svg) file is set up. When comparison is disabled, block information is displayed by hovering over the polygon. Clicking on a block starts the second part of the process: the selection of a seat within the block.
Logical Configuration > Visualisation screen: optional comparison configuration parameter
Optional comparison activated | Optional comparison deactivated |
Simplified rate modifications
Rate modification for a selected seat has been enhanced. This action is now taken into account immediately when selecting the new rate in theupdate button has been removed.
Rate modification is immediately taken into account by selecting the value in the drop-down menu