This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix.
With the lifecycle implementation, we aligned the statuses and the scree
How does it work?
The "Retrieve ticket status from TIXnGO", also known as "Feedback interface" retrieves information from TIXnGO about the ticket holder and stores it inside S-360.
Only the batch size not already handled tickets are retrieved from TIXnGO.
Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.
Recommended frequency
Every 5 minutes.
Pagination key
Do not touch this value if you do not know what you are doing.
Skip ticket
A non-mandatory parameter in which you can add all the ticket IDs that you want to skip.
Batch size
Recommended value: 1000
What and how we synchronize ticket details ?
Each mode has a specific mapping.
| Last update | Mapping Document | Change log |
|---|---|---|
| 03 Apr 2023 | FIFASTX-2770_S360-TNG_Mapping_WIP.xlsx | Work in progress → Final version will be uploaded when developement will be completed.
|
07 Feb 2023 | Fixing nationality STX-129714 - Getting issue details... STATUS | |
| 07 Oct 2022 | Lifecycle implementation |
How to configure the interface ?
In the custom parameters, to enable the lifecycle mode, you can use TIXNGO_LIFECYCLE_MODE=lifecycle.
By default, if not sp