Simple event statistics in Backoffice

Simple event statistics in Backoffice

As following event statistics is one of the most common reporting needs, we introduce a dedicated backoffice screen to simply access the corresponding reporting domain.

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You can select up to 8 events and easily follow their tickets statistics on screen: global, activation, transfers.

By default, the latest statistics are displayed (near-live data), but you can fetch the statistics at any given point in the past by selecting a specific date & time in the top field.

The data displayed are directly coming for the Reporting endpoint - Event statistics.

Details of each statistic:

  • Global statistic:

    • Provides an overview of all tickets related to the event, categorized by their current state (e.g., valid, downloaded, pending transfer, activated, control). This offers organizers a quick snapshot of ticket distribution.

    • All percentage columns will be calculated based on the “TOTAL VALID” column.

      • Columns may contain overlapping values, so the total percentage of all columns may not equal 100%.

      • For example:

        • The "Not downloaded" column includes values from "Never downloaded" and "Ticket downloaded before the user has logged off"

        • Tickets can be downloaded, controlled, and activated simultaneously.

  • Activation statistic:

    • Shows the number of activated tickets and the methods of activation (e.g., manual, offline).

    • Percentages for the OFFLINE ACTIVATION and MANUAL ACTIVATION columns will be based on the “ACTIVATED” column.

      • The total percentage of these two columns will equal 100%.

  • Transfer statistic:

    • Displays historical data on ticket transfers during the event, including the number of tickets transferred once, twice, third, fourth or more, or never transfer.

    • All percentage columns will be calculated based on the “TOTAL” column.

      • The total percentage of all columns, except the Total, will equal 100%.

 

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