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How to access Keys

If you are interested in accessing Keys, please contact your Customer Success Manager to get started.

Overview of Keys

Keys is

Key benefits of Keys:

  • Understand the usage of your system in detail.
  • Optimize your integrations by streamlining the calls made to perform specific actions.



Monitoring API usage

With Keys, you can:

  • Monitor inbound and outbound API calls: Track calls coming into your systems (like those from a custom ticket shop) and calls going out (like those to a CRM integration).
  • Identify recurring errors: Quickly see and address frequent issues.
  • Check activities of virtual operators: Whether internal or external, understand each operator's actions in your system.

Visualizing Data

Keys provides graphical representations of your data over time, allowing for intuitive understanding and analysis:

  • Time Filters: Customize the time range of data displayed using the menu on the left. You can click on a specific bar in the graph to zoom into that time frame.
  • Key Filters: Focus on a specific virtual operator or "key" to see their specific activities.
  • Detailed Analysis: Each item on the dashboard represents a combination of a key and an API method (e.g., MOSA_B2C/getCatalogDetailed). Click on the small arrow at the end of an item's line to expand details such as call size, payload, response type, response time, and origin IP.



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