To gather more information about your customers, you have the possibility to define a series of questi
This is where you create questions that can be asked in a questionnaire.
Different types of questions are available: Boolean, text, phone, address, multiple choice, etc. These types allow you to create all kinds of questions about the profile of the contact (telephone, origin), its interests, how you recruite
A parameter is also used to link the created question to a dynamic field that can be displayed in the ticket templates. Up to 10 answers can be printed on the ticket.
Once questions and answers are created, the next step is to create the questionnaire under Organisation | Catalog | Questionnaires.