How to create a gate?

Detailed guide

Open the Access Control module in the Organization context.
Go to the menu To

3. Click on the button New and fill in the name for the new gate.

4. Associate it with a control device and save.

gate naming convention

When naming your gates, please make sure to not use a dash "-" only the underscore "_" character should be used

example:

GECSM-GATE### is not correct
GECSM_GATE## is correct

The dash character is used in barcodes therefore your access control android device will interpret it as a ticket barcode and not as a code for a gate, resulting in an error.