Organisation | Catalog | Order limits

Organisation | Catalog | Order limits

Pre-requisite: create an event or a competition

Aim: on this page, you can set up quantity limits per order

Description:

To create a new order limit click on NEW. You can apply order limits on the following fields:

Product family*: either competition or event

Sales channel*: sales channel on which the order limit will apply. If you want to apply order limits on multiple sales channels, you need to create multiple limits

Activity*: activity of the event or of the competition

Limit type*:

  • by performance: the limit will be computed based on performance/match

  • by article:

    the limit will be computed based on

     article/categories. If you configure a limit of 3, then the customer will be able to buy 2 tickets in Category 1 and 2 tickets in Category 2. On the ticketshop, drop-down quantities will not enable the customer to choose more than 3 tickets by article.

  • by family: the limit will be computed based on the product family. If you configure a limit of 1 for the Product family "Competition", you will be authorised to add to your cart only 1 tickets across all competitions on sale.

 

Product:/Eventyou can configure the order limit to apply only for a given event / competition

Performanceyou can configure the order limit to apply only for a given performance/match

Seat categoryyou can configure the order limit to apply only for a given category

Quantity limit*: define the maximum ticket quantity for each order

*mandatory to populate

After you create the limit, you need to select it and click on "RUN" to activate it. You cannot configure a date range during which the l

 

You can see in Excel all the order limits configured by clicking on "EXPORT"