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Institution | Tools | Templates

Institution | Tools | Templates

Feb 27, 2025

Create your ticket templates in this section for all your products, including gift vouchers. These ticket templates can be re-used across various products and competitions.

There are multiple possible templates:

  • Thermal => for thermal printers (BOCA, Stimare)

  • PDF => standard A4 print@home

  • Mobile => PDF responsive for smartphones

  • Passbook => for Apple wallet

Main Screen

New: create a new template

Copy: select a template and copy the entire template. You can then rename it.

Delete: delete a template is possible only if this template is not associated to a ticket model

Export: select a template and export all fields in an XML format

Import: import a template (XML format). These export-imports functions are useful if you need to migrate a template from an environment to another. If you are satisfied with a template in PreProd, you can Export it and Import in PROD.

Hide: hide a template you do not use anymore

 

 

Name: can be defined when a new template is created. Extension is automatically added depending on the type of template

Basic template: technical internal value – type of template (PDF, mobile...)

Last Modification: template modified when and by whom (Institution@Operator)

Comment: free text for internal purposes. To add a comment, open the template, then click on  

and edit your comment

 

Working on a template

Three types of elements can be added to tickets:

  • TEXT

    • Parameter value => dynamic text - e.g. contact name, seat category, match start time

    • Static value => hardcoded text – e.g. generic information

    • Custom value => Combination of dynamic values (and/or static values)

  • IMAGE

    • Static image => e.g. sponsor logo

    • Dynamic image => e.g. contact profile picture

  • BARCODE

    • 1D

    • 2D (QR Code will be available for thermal tickets as from in Whymper V3).

 

 

 

Italian Certification | Specific behaviour

NB: Due to Italian law, Italian clients using a Certified S-360 license must keep the following fields in the ticket template when used for fiscal products.


While "File: Operation_field" is not strictly mandatory, it is highly recommended.

 

Loads of useful tips are available here.

Next Steps

Once your templates are ready, or even if they are a work in progress, you can create Ticket Models that will then be associated to products,