How to configure Notification & Email Templates

How to configure Notification & Email Templates

Here is the list of default email and push notification templates

Notification & Email templates

No

Description

Key

Value

Example

No

Description

Key

Value

Example

1

Email sent at ticket injection

 

  • Triggered when a new ticket is injected to a spectator.
    If more than one ticket is injected, only send one email.

  • A job is running on the backend to trigger emails for
    newly injected tickets, every 2mn.

email.invitation.inject.subject

$$event.name$$ - Mobile ticket(s) available

ATLAS GLOBAL - Mobile ticket(s) available.

email.invitation.inject.body

Dear Sir or Madam,

Thank you for choosing TIXNGO.
Your mobile ticket(s) for "$$event.name$$" is/are now available.
To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app

  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$

  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

 

We look forward to seeing you during "$$event.name$$" event.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details

Event

$$event.name$$

Ticket ID

$$ticket.id$$

Email Address

$$spectator.email$$

 

**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Thank you for choosing TIXNGO.

Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available.

To download them and to be able to use them, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app

  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com

  3. After your registration, your tickets will appear on your TIXNGO mobile app

We look forward to seeing you during "ATLAS GLOBAL" event.

Thank you,

The TIXNGO Team

https://www.tixngo.io

Ticket Details

Event

ATLAS GLOBAL

Ticket ID

20210710

Email Address

user-a@yopmail.com

 

 

**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

2

Email sent at ticket transfer to Unknown account

  • Triggered when a Spectator transfers a ticket to another
    person (email address) who is not yet registered in the
    app.

  • Triggered as the same time as the Transfer.

email.invitation.approval.subject

$$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer

TIXNGO - Event A - Mobile ticket(s) available.

email.invitation.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app

  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$

  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

 

We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$

Event

$$event.name$$

Ticket ID

$$ticket.id$$

Email Address

$$spectator.email$$

 

**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app

  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com

  3. After your registration, your tickets will appear on your TIXNGO mobile app

 

We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

Event

Event A

Ticket ID

20210630

Email Address

user-a@yopmail.com

 

 

**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

3

Email sent to recipient when ticket transfer to Unknown account (single email for bulk tickets)

email.invitation.bulk.approval.subject

$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)

TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)

email.invitation.bulk.approval.body

Dear Sir or Madam,

We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

$$ticket.transfer.details$$

Event

Date

Tickets

Ticket tax numbers (s)


To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app

  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$receiver.email$$

  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

We look forward to seeing you on:

  • $$event.details$$

Thank you,
$$organizer.name$$

Dear Sir or Madam,

 

We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:

 

To download and use these tickets, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app

  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com

  3. After your registration, your tickets will appear on your TIXNGO mobile app

 

We look forward to seeing you on:

  • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.

  • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.

 

Thank you,
The TIXNGO Team

4

Email sent at ticket transfer to Known account

  • Triggered when a Spectator transfers a ticket to another
    Spectator (registered in the system)

  • Triggered as the same time as the Transfer.

email.information.approval.subject

$$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer

TIXNGO - Event A - Mobile ticket(s) available.

email.information.approval.body

Dear Sir or Madam,

$$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the $$app.name$$ mobile app

  2. Open the $$app.name$$ app and Sign-up/Sign-in using your email address : $$spectator.email$$

  3. After your registration, your tickets will appear on your $$app.name$$ mobile app

 

We look forward to seeing you during "$$event.name$$" event on $$event.date$$.

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details $$ticket.details.main$$

Event

$$event.name$$

Ticket ID

$$ticket.id$$

Email Address

$$spectator.email$$

 

**********************************************

You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application.

Dear Sir or Madam,

Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
To download it and to be able to use it, please follow the instructions below:

  1. Using your mobile phone, click HERE to download the TIXNGO mobile app

  2. Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com

  3. After your registration, your tick

 

We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

Event

Event A

Ticket ID

20210630

Email Address

user-a@yopmail.com

 

 

**********************************************

You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.

5

Email sent to recipient when ticket transfer to Known account (single email for bulk tickets)

email.information.bulk.approval.subject

$$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$)

TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com)

email.information.bulk.approval.body

Dear Sir or Madam,

We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you $$ticket.quantity$$ mobile tickets for the following events:

$$ticket.transfer.details$$

Event

Date

Tickets

Ticket tax numbers (s)

 



We look forward to seeing you on:

  • $$event.details$$

Thank you,
$$organizer.name$$

Dear Sir or Madam,

 

We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:

 

We look forward to seeing you:

  • 2026-05-31 07:25:00 during "U18 Team Play vs U18 Dads FC" event.

  • 2026-05-31 07:25:00 during “U18 Team Play - U18 Hedgehog  United” event.

 

Thank you,
The TIXNGO Team

6

Email sent at ticket transfer cancel

  • Triggered when a Spectator cancels a ticket Transfer he
    previously transferred to someone else.

  • Triggered as the same time as the Cancellation.

  • For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.

email.information.cancel.subject

$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

TIXNGO - Event A - Mobile ticket transfer cancelled.

email.information.cancel.body

Dear Sir or Madam,

$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

Thank you,
The TIXNGO Team
https://www.tixngo.io

Ticket Details

Event

$$event.name$$

Ticket ID

$$ticket.id$$

Email Address

$$spectator.email$$

Dear Sir or Madam,

Moda Yoki has cancelled the transfer of the mobile ticket for Event A

Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details

Event

Event A

Ticket ID

20210630

Email Address

user-a@yopmail.com

email.information.automaticallycancel.recipient.subject

$$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled.

TIXNGO - Event A - Mobile ticket transfer cancelled.

email.information.automaticallycancel.recipient.body

Dear Sir or Madam,

$$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$

Thank you,

The TIXNGO Team

https://www.tixngo.io

Ticket Details

Event

$$event.name$$

Ticket ID

$$ticket.id$$

Email Address

$$spectator.email$$